Service
Custom & Remanufactured Pallets
Built to your spec — from reclaimed wood where it counts.
The short answer
When a standard size will not do, Evergrain builds pallets to your exact dimensions, load rating, and deck configuration. Remanufactured units are rebuilt from reclaimed boards for maximum value and minimum footprint; new-build units use fresh lumber where structural certainty matters. Either way you get a repeatable, documented spec.
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Remanufactured: value from reclaimed wood
Remanufactured pallets are assembled from sound, reclaimed boards recovered during recycling. They hit a target size and strength at a lower cost and a fraction of the embodied carbon of new wood. For most internal handling and regional shipping, they are the smart default.
New-build: when the spec is non-negotiable
Some loads demand fresh lumber — heavy machinery, tight export tolerances, or automated systems that need dimensional precision. We build those from new wood and can heat-treat to ISPM-15 for international shipping.
- Custom footprints and overhangs
- Specified board count and thickness
- Two-way or four-way entry
- ISPM-15 heat treatment for export
Design help included
Not sure what spec you actually need? Tell us the product, weight, handling equipment, and shipping route, and we will engineer a pallet that carries the load without over-building — because an over-spec’d pallet is just wasted wood and money.
From spec to first pallet: what to expect
A custom order moves through a few clear stages. First we gather your requirements — dimensions, load rating, entry type, board count, and shipping route. Then we translate that into a build spec and, for engineered runs, a drawing you sign off on before anything is cut. Once the spec is approved, we produce a sample or a first article for larger orders so you can confirm fit before we run the full quantity.
Lead times track the complexity. A straightforward remanufactured size assembled from reclaimed boards can move quickly, while an engineered new-build run with heat treatment carries a longer, firmly stated window. We would rather give you an honest date than a hopeful one, so you can plan your own production around it.
- Requirements gathered: size, load, entry, route
- Build spec and drawing approved before production
- First article confirmed on larger runs
- Full run produced to a firm, stated lead time
How custom pallets are priced
The price of a custom pallet reflects the materials, the build labor, and the quantity. Remanufactured units built from reclaimed lumber cost less than new-build because the wood is already in hand, and larger runs bring the per-unit price down as setup is spread across more pallets. Heat treatment for export, unusual dimensions, and higher load ratings all add to the number in predictable ways.
Because we can build either from reclaimed or new wood, there is usually room to hit a budget by choosing the right material for each component — reclaimed boards where they are perfectly adequate, new lumber only where structural certainty demands it. We will lay out the trade-offs so you can decide where the money is worth spending and where it is not.
The cost of getting the spec wrong
Two mistakes dominate custom pallet buying, and they pull in opposite directions. Under-spec a pallet and it fails under load, damaging product and creating a safety incident that dwarfs any savings. Over-spec it and you are paying for wood and weight the job never needed, trip after trip, which quietly inflates both cost and freight.
The fix is to design to the actual load and route rather than to habit or a competitor spec. That is why we ask about product weight, handling equipment, stacking, and shipping conditions before recommending anything. The right pallet is the lightest, cheapest one that still carries the load safely every time.
Building with the footprint in mind
Custom does not have to mean carbon-heavy. By defaulting to reclaimed boards wherever the application allows, we build pallets that meet your spec while keeping already-milled wood in service and out of the grinder. New lumber goes only where structural certainty genuinely requires it, so the environmental cost of a custom run stays as low as the job permits.
This reclaimed-first approach means a custom program can be both precise and sustainable at once. For exporters, our ISPM-15 heat treatment keeps you compliant internationally while still leaning on recovered wood, and we can document the reclaimed content so the sustainability benefit is countable.
FAQ
Frequently asked questions
What is the lead time on custom pallets?
It depends on design and volume. Simple remanufactured specs move quickly; engineered new-build runs are quoted with a firm lead time once the drawing is approved.
Can you heat-treat for export?
Yes. We provide ISPM-15 compliant, heat-treated and stamped pallets for international shipments.
Do you help design the pallet?
We do. Share your load and route and we will recommend the lightest spec that carries it safely.
What is the difference between remanufactured and new-build?
Remanufactured pallets are assembled from sound reclaimed boards to hit a target size and strength at lower cost and carbon. New-build uses fresh lumber and is the choice when the spec demands dimensional precision or maximum structural certainty, such as heavy machinery or automated systems.
Can you build to a competitor or legacy spec?
Yes. Send the dimensions, board count, stringer or block style, entry type, and any load rating, and we will match it. If you only have a physical sample, a few clear photos with measurements are usually enough to get started.
Do you offer two-way and four-way entry?
Both. We build stringer pallets with two-way or notched four-way entry and block pallets with full four-way access, depending on how your forklifts and pallet jacks need to approach the load.
What load ratings can you build to?
We build across a wide range of static and dynamic load ratings. Tell us the weight, whether it stacks, and how it is handled, and we will engineer a spec rated for it rather than guessing high and over-building.
Is heat treatment available for international shipping?
Yes. We provide ISPM-15 compliant, heat-treated and stamped pallets so your shipments clear international phytosanitary requirements. This applies to both new-build and qualifying remanufactured units.
Can I order a sample before a full run?
For larger orders we produce a first article or sample so you can confirm fit and function before we run the full quantity. It is the cheapest insurance against discovering a spec issue after a thousand pallets are built.
Ready to give your pallets another life?
Buy, sell, recycle, or haul — start with a fast, no-obligation quote and we’ll take it from there.