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FAQ

Pallet questions, answered

What people ask before sending a request: quotes, pickup, grades, sizing, and reuse. Still stuck? Send the form below.

Request a quote

Fill this out and a partner supplier in our network follows up with a quote. It’s the same free, no-obligation form you’ll find on every page.

US or Canada number

US ZIP or Canadian postal code

* Required. A partner supplier follows up. No spam.

Pallet questions, answered

FAQ

General

What does Evergrain do?

Evergrain is a pallet referral service. One request to buy, sell, recycle, or clear wood pallets goes to a partner supplier in our network, who follows up with a quote.

How do I get a quote?

Use the form at the top of any page, or the “Get a Quote” button that follows you as you scroll. A partner supplier follows up with pricing and availability.

Is there a phone number?

No. The quote form is the contact route, so each request carries the sizes, counts, and location a partner supplier needs.

What areas are covered?

Requests come from across the USA; availability depends on partner suppliers near you. Enter your ZIP code in the quote form.

Can I buy and sell through the same request?

Yes. Say so in the message field: a partner supplier can quote buying your surplus and supplying graded stock together.

Who sets prices and terms?

The partner supplier that quotes your job sets prices, delivery, pickup, warranties, and returns. Pricing is by quote.

FAQ

About the services

Is there a charge to recycle my pallets?

It depends on volume, mix, condition, and location. Pallets in good condition and in-demand sizes may have resale value; mixed or damaged loads may carry a removal charge. Pricing is by quote from partner suppliers.

Is there a minimum order?

It depends on the partner supplier. Put your quantity in the form and the partner supplier will say what they can supply.

How much are my pallets worth?

It depends on size, grade, quantity, and location. The 48x40 GMA core is usually the most in demand. Send a count and photos through the form and a partner supplier follows up with an offer.

How quickly can pallets be picked up?

It depends on the partner supplier’s schedule and your location. Timing is confirmed with the quote.

How far is delivery available?

Requests come from across the USA; availability depends on partner suppliers near you. Share your destination in the form.

What is the lead time on custom pallets?

It depends on the design, volume, and partner supplier. Timing is given with the quote.

FAQ

About the products

Are recycled pallets as strong as new?

For the vast majority of loads, yes. A graded Grade A recycled 48x40 carries typical distribution loads comfortably. For extreme weights or tight export specs, a new or engineered build may fit better.

Is heat treatment for international shipping available?

You can request ISPM 15 heat-treated and stamped new pallets for export.

How is this different from a recycled pallet?

A recycled pallet is an existing used pallet repaired and re-graded. A remanufactured pallet is rebuilt from individual reclaimed boards to a target spec — useful when you need a size that used stock does not supply.

Do I need block pallets?

If you run automated handling, dense cross-docking, or ship internationally, block or Euro pallets are usually worth it. For simple stringer handling, a standard 48x40 GMA is more economical.

Ready to give your pallets another life?

Buy, sell, recycle, or clear pallets — start with a free, no-obligation quote request and a partner supplier follows up.